Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During peak periods, processing times may be slightly extended.

Once your order has been processed, it is handed over to our fulfillment partners for shipment.

Shipping Time

We work with reliable third-party suppliers and fulfillment partners to ship our products directly to you.

Estimated shipping times are as follows:

- United States: 5–12 business days

- United Kingdom & Europe: 6–14 business days

- Canada & Australia: 6–14 business days

- Rest of the world: 7–20 business days

These delivery times are estimates provided by our fulfillment partners and may vary depending on customs processing, local postal services, or unforeseen delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or through the contact method provided at checkout.

Tracking information may take 2–5 days to become active.

Shipping Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

- High order volumes

- Customs processing

- Carrier delays

- Public holidays or peak seasons

We appreciate your patience in such cases.

Incorrect Address

It is the customer’s responsibility to ensure that all shipping information is correct at the time of purchase.

We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Missing Packages

If your package is confirmed lost in transit by the shipping carrier, please contact us via the Contact page on our website. We will work with our shipping partners to investigate and provide a suitable resolution.

Contact Us

If you have any questions regarding your order or shipping, please reach out through the Contact page on our website.

We aim to respond within 24–48 business hours.